Shop With Confidence
At Dream N Sleep, we want you to be happy with your purchase.
If you need to request a return, please review the following policy and contact our team before sending any product back.
A return request may be accepted when:
Mattresses and sleep products may have specific return conditions because they are personal-use products.
Please contact us before initiating any return.
Once the returned product is received, it may be inspected to determine whether it meets the applicable return conditions.
A refund will be processed only after the return is approved.
Approved refunds will normally be processed to the original payment method.
Processing time may vary depending on the payment provider or bank.
Any applicable shipping or handling charges may be non-refundable unless the return is due to an error attributable to Dream N Sleep or applicable law requires otherwise.
If your product arrives damaged or has a manufacturing defect, please contact us promptly.
Please provide:
Our team will assess the issue and provide the appropriate resolution.
Exchanges are subject to product availability and the applicable return policy.
Where a direct exchange is not possible, you may be advised to return the original product and place a new order.
If you wish to cancel an order, contact us as soon as possible.
Cancellation may not be possible once an order has entered manufacturing, processing or dispatch.
Contact our support team
Email: info@dreamnsleep.in
Phone: +91 753 882 4712
Dream N Sleep Mattress Company
95B, Grand Northern Trunk Road,
Nagappa Industrial Estate, Puzhal,
Chennai – 600066, Tamil Nadu, India<
