Shipping Information

Delivered With Care

We understand that a mattress is an important purchase. That’s why we take care to ensure your order reaches you safely and securely.

Order Processing

Orders are processed after successful payment and order confirmation.

Processing time may vary depending on:

Product availability
Mattress size
Customisation requirements
Delivery location
Manufacturing requirements

If additional time is required, our team may contact you.

Delivery Time

Estimated delivery timelines may vary depending on your location, product and availability.

Your expected delivery timeline will be communicated during the order process or by our customer support team.

Remote and difficult-to-reach locations may require additional delivery time.

Delivery Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation.

Order Tracking

Once your order has been dispatched, tracking information will be shared where tracking is available.< If you have not received an update, contact us with your order number.

Delivery Inspection

When your mattress is delivered, please check the outer packaging and product condition. If you notice visible damage, please photograph the package/product and contact us promptly.

Delivery Delays

Although we work to deliver orders within the estimated timeframe, unforeseen circumstances such as weather conditions, transportation issues, holidays, remote-location restrictions or other events may occasionally cause delays.

We appreciate your patience and will work with you to resolve genuine delivery issues.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

If an incorrect or incomplete address causes a delivery issue, additional charges or delivery delays may apply.

Need Help?
Phone: +91 753 882 4712
Email: info@dreamnsleep.in