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Home / Terms & Conditions

Terms & Conditions

Welcome to Dream N Sleep.
These Terms & Conditions govern your use of the Dream N Sleep website and your purchase of products through our online store.
By accessing or using our website, you agree to these terms.

1. Website Use

You agree to use this website only for lawful purposes. You must not:
  • Use the website for unlawful activities.
  • Attempt to gain unauthorised access to the website or its systems.
  • Introduce viruses, malicious code or harmful material.
  • Copy or reproduce website content without permission.
  • Interfere with the operation or security of the website.

2.Products

We make reasonable efforts to ensure product descriptions, photographs, dimensions and specifications are accurate.

However, minor differences in colour, appearance, texture or finish may occur due to photography, lighting, manufacturing processes or individual device displays.

Product availability may change without prior notice.

3.Prices

Product prices displayed on the website are subject to change.
Applicable taxes, shipping charges or other applicable charges will be displayed during checkout or communicated before order confirmation.

4.Orders

Submitting an order constitutes a request to purchase the selected product.
An order may be cancelled or declined in circumstances including:

  • Product unavailability
  • Pricing or listing errors
  • Incorrect product information
  • Payment issues
  • Delivery restrictions
  • Suspected fraudulent activity

If an order is cancelled after payment, any eligible refund will be processed according to the applicable refund procedure.

5.Payments

Payments must be completed using the payment methods made available on the website.
You confirm that you are authorised to use the selected payment method.
Payment processing may be handled by third-party payment service providers.

6.Shipping & Delivery

Delivery timelines are estimates and may vary depending on product availability, manufacturing, location and logistics.

Dream N Sleep is not responsible for delays caused by circumstances beyond reasonable control, including transportation disruptions, severe weather, natural events or other unforeseen circumstances.

7.Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.
Customers should review the policy before placing an order.

8.Warranty

Where a product carries a manufacturer warranty, the applicable warranty terms will be communicated with the product or through the relevant product documentation.
Warranty coverage may vary between products.

9. Intellectual Property

All website content, including text, images, graphics, logos, product photographs, designs and other materials, is the property of Dream N Sleep or its respective licensors unless otherwise stated.
Unauthorised reproduction, distribution or commercial use is prohibited

10.Third-Party Services

Our website may use third-party services such as payment processors, logistics providers, analytics services or other technology providers.
Use of such services may be subject to the respective third party’s terms and policies.

11.Limitation of Liability

To the extent permitted by applicable law, Dream N Sleep shall not be liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.
Nothing in these terms is intended to exclude rights or protections that cannot legally be excluded.

12.Changes to These Terms

We may update these Terms & Conditions from time to time.
Changes will be published on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms, subject to applicable law.

13. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts applicable to the company’s place of business, subject to applicable law

14.Contact

Dream N Sleep Mattress Company
95B, Grand Northern Trunk Road,
Nagappa Industrial Estate, Puzhal,
Chennai – 600066, Tamil Nadu, India

Phone: +91 753 882 4712
Email: info@dreamnsleep.in

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